One-On-One Computer Help

You can request a 45 minute One-On-One computer help session from an APL Librarian. We offer help using Microsoft Office software and various internet services, including email. We will not be able to accommodate all requests for this service depending on subject matter. Patrons will be contacted to set up a mutually agreeable time, subject to room availability, equipment, and staffing. We cannot help troubleshoot or fix hardware issues, including such things as improving the speed of your laptop. We cannot teach typing; however, the Mavis Beacon typing program is available for you to use at the Library. We cannot create a social networking & marketing plan for your business, or help with QuickBooks.

  1. If someone can help you in the area you indicated, you will be contacted by a Librarian to schedule an appointment.
  2. Your 45-minute One-On-One session will be located on the Library’s Upper Level in Study Room A.
  3. When submitting a request (below), remember to be as specific as possible describing in what area you need help; this allows staff to best prepare for your session.
  4. If you do not have your own laptop to bring to the session, you can request to use the Library laptop.

* Download help for eReaders, tablets, and smart phones can be requested through a different form.

Enter email ONLY if you prefer to be contacted via email rather than phone. Email contact preferences often have a faster response time.
Enter phone number ONLY if you prefer to be contacted via phone rather than email. If you entered both a phone and email address, you will be contacted via email.
Be extremely specific so staff can prepare for your session. If you are bringing your own laptop, please include the version (year) of Microsoft Office that you are running.
The times following each day are general guidelines for when the service is available. Librarians will compare your suggested days/times with their schedules on a case-by-case basis. If you were hoping for a day/time outside the guidelines, you can indicate that in the "I need help with" section, above.
You can choose more than one or none. These are general guidelines for the Librarian to use when checking his/her schedule.
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