Planning Process Update
The
library's Planning Committee has been working with library consultants Himmel
and Wilson to discuss a community vision and the library's place within that
vision. They reviewed library surveys to formulate service responses, which
were then reviewed by library administration and supervisors. After
fine-tuning, the service responses will be incorporated into the 1999 city
budget planning process.
Library
surveys showed a high level of customer satisfaction. The top priorities for
service responses included providing popular reading, listening and viewing
materials, information and materials related to school assignments and
materials to help people learn about topics of interest. The surveys indicated
low usage of the library's web site and problems with placing holds from home.
While most library users were from the city of Appleton, almost ten percent of
the users drove over ten miles to come to the library. Adequate parking
continues to be a concern. Most non-users of the library indicated they just do
not have the time.
Members of the Planning Committee include: Kathy Schuessler, Chair, Ethel Himmel, Bill Wilson, Terry Dawson, Barbara Kelly, Cecilia Wiltzius, Donald Churchill, Terry Bergen, Jody Merenick, Rick Krumwiede, Kathy Voigt, Jane Garton, and Patricia Warrick.
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last modified 5/15/1999Appleton Public Library
225 N. Oneida St.
Appleton, Wisconsin 54911
http://www.apl.org